In 2024, onboarding software is essential for companies to streamline the onboarding process. The top solutions, such as Keka HR, Zoho People, and Freshteam, offer automation, workflow customisation, and seamless integration. Choosing the right software is crucial because it impacts how quickly users adapt to the app and how efficiently teams can manage onboarding tasks. 

The right platform reduces paperwork, saves time, and enhances the overall user experience, making it an important investment for aiming for instant improvement of user retention. So, let's explore some of them and decide which one is best for you!

Criteria for Selecting Onboarding Software

When selecting onboarding software, it's crucial to align the platform with your business needs. Here are key criteria to help guide your decision:

Define specific onboarding goals
Before choosing software, determine what you want to achieve. Goals may include reducing onboarding time, improving user engagement, or ensuring compliance with company policies. Knowing these goals will help you choose a solution that addresses your specific needs and delivers tangible results.

Evaluate features based on requirements
Different onboarding software offers varied features such as task automation, digital onboarding, and easy navigation. Make sure the software you choose meets your core requirements. This ensures that it aligns with your onboarding process and covers essential tasks without overwhelming users with unnecessary features.

Consider integration capabilities
Your onboarding software should integrate seamlessly with your existing onboarding tour, in-app nudges, and more. Integration is crucial for streamlining data flow and minimising manual input, ensuring all user data is stored in one place and easily accessible.

Assess the ease of use and user interface
An intuitive user interface is key to ensuring both product teams and new users can navigate the system easily. Software that is too complex can result in errors or wasted time on training. Choose a platform that is simple, straightforward, and provides a good user experience.

Review customer feedback and support
Customer reviews offer valuable insights into real-world performance. Look for feedback on the software's usability, functionality, and customer support. Additionally, assess the level of customer service provided, as having responsive support can make a significant difference when resolving issues.

Pricing and budget considerations
Pricing is a critical factor in selecting onboarding software. Balance your budget with the features and support offered. Opt for software that provides a good return on investment by saving time, reducing errors, and enhancing the overall onboarding experience for new employees.

Also read: Customer Onboarding Process And Best Practices

Best Onboarding Software in 2024

Here are 10 best onboarding software that you should try in 2024:

1. Nudge 

Nudge is a top onboarding software that simplifies the hiring process by automating tasks and improving efficiency. It offers a seamless experience for teams and users, helping companies save time and stay organised during onboarding.

Key Features:

• Automated Workflows: Automatically assign tasks, send reminders, and manage onboarding documents.
• Self-Service Portal: Allows new hires to complete tasks, access training, and submit paperwork independently.
• Customisable Onboarding: Tailors onboarding workflows to fit different roles and departments.
• Compliance Management: Tracks regulatory and policy requirements to ensure full compliance.
• Analytics & Reports: Provides detailed insights and reports to track onboarding progress and identify bottlenecks.

2. Keka HR

Keka HR is a leading onboarding software in India, known for its user-friendly interface and automated processes. It simplifies the onboarding journey by streamlining onboarding tours, feature adoption, and more, making it easier for teams and new employees. Keka helps reduce manual work, ensuring a smooth and engaging experience for new hires.

Key Features:

• Automated Task Management: Automatically assigns tasks like document submission and form completion.
• Customisable Workflows: Tailors onboarding processes to suit specific requirements and company policies.
• Self-Service Portal: Allows new users to complete tasks, update information, and track progress.
• Integration Capabilities: Works seamlessly with existing teams and management systems.
• Compliance Tracking: Ensures all onboarding steps meet legal and company requirements.
• Analytics and Reporting: Offers detailed reports to track progress and measure onboarding effectiveness.
• Mobile Accessibility: New users can complete onboarding tasks through a mobile-friendly platform, enhancing flexibility.

3. Zoho People

Zoho People is a comprehensive onboarding software that includes robust onboarding features to help organisations create a smooth and efficient new hire process. It allows teams to automate key onboarding tasks, reduce complicated process, and ensure a seamless transition for new users. With customisable workflows and integration capabilities, Zoho People offers a flexible solution for businesses of all sizes.

Key Features:

• Onboarding Automation: Automates document submissions, form filling, and task tracking.
• Custom Workflows: Allows for the creation of personalised onboarding paths based on requirements and locations.
• Digital Signature Integration: Enables new users to sign documents electronically, speeding up the process.
• Self-Service Portal: Empowers users to complete gamified tasks, access resources, and track their onboarding status.
• Integration with Tools: Seamlessly connects with gamification, nudges, and management systems.
• Mobile Accessibility: Allows new users to complete their onboarding tasks from any device.
• Compliance Management: Ensures all legal and company requirements are met throughout the onboarding process.
• Detailed Reporting: Provides insights into onboarding metrics and helps identify areas for improvement.

4. WebHR

WebHR stands out as a top app onboarding software, offering a comprehensive platform to streamline the user onboarding process. It simplifies tasks such as document management and training, ensuring a smooth transition for new customers. WebHR’s user-friendly interface and automation features help teams efficiently manage onboarding, enhancing overall productivity.

Key Features:

• Automated Onboarding Tasks: Streamlines repetitive tasks like form submission and document collection.
• Customisable Onboarding Plans: Tailors onboarding experiences to different user types and roles.
• Customer Self-Service: Users can complete tasks, access information, and track their progress through an intuitive portal.
• Integration with Existing Systems: Connects with existing tools and platforms for seamless data management.
• Digital Document Management: Facilitates electronic signing and storage of important documents.
• Mobile-Friendly Access: Allows users to complete onboarding tasks via mobile devices for added flexibility.
• Compliance Tracking: Ensures adherence to legal and platform-specific policies throughout the onboarding process.
• Insightful Reporting: Offers analytics and reports to monitor onboarding progress and identify areas for improvement.

5. HROne

HROne is a top-rated onboarding software designed to simplify and enhance the user onboarding experience. It provides a streamlined approach to managing new user setup, training, and compliance. With its intuitive interface and automation features, HROne helps teams create a smooth onboarding process, making it easier for new customers to integrate into the platform.

Key Features:

• Automated Onboarding Processes: Automates tasks such as document collection, form filling, and task assignments.
• Customisable Onboarding Flows: Allows companies to create tailored onboarding experiences for different user types and roles.
• Self-Service Portal: This enables users to complete onboarding tasks, view tutorials, and track their progress independently.
• Integration Capabilities: Connects seamlessly with existing systems to ensure smooth data transfer and management.
• Digital Document Management: Facilitates electronic signatures and secure storage of important onboarding documents.
• Mobile Access: Provides a mobile-friendly platform for users to manage onboarding tasks from their smartphones.
• Compliance Features: Helps ensure that all onboarding procedures meet legal and platform-specific requirements.
• Analytics and Reporting: Offers detailed insights into the onboarding process, helping to identify and address any potential issues.

6. BambooHR

BambooHR is a leading app onboarding software known for its user-friendly design and powerful features. It helps organisations streamline the onboarding process by automating key tasks and enhancing the user experience. With BambooHR, teams can efficiently manage documentation, training, and compliance, ensuring a smooth transition for new customers.

Key Features:

• Automated Workflows: Automates tasks like document collection, form completion, and task assignments to save time.
• Customisable Onboarding Checklists: Creates personalized onboarding plans based on different user roles and types.
• Self-Service Portal: Allows users to complete onboarding steps, access tutorials, and update personal information on their own.
• Integration with Existing Systems: Connects seamlessly with other systems to streamline data management.
• Digital Document Signing: Enables users to sign and submit documents electronically.
• Mobile-Friendly Interface: Provides access to onboarding tasks and information from any mobile device.
• Compliance Management: Ensures all onboarding procedures meet legal and platform-specific standards.
• Analytics and Reporting: Tracks onboarding progress and provides insights to improve the process and address any challenges.

7. FactoHR

FactoHR is a top app onboarding software that streamlines the user onboarding process with its easy-to-use platform. It helps organisations manage onboarding efficiently by automating key tasks and providing a seamless experience for both teams and new customers. FactoHR’s features are designed to simplify documentation, training, and compliance.

Key Features:

• Automated Onboarding Tasks: Automates repetitive tasks such as document collection, form submissions, and task assignments.
• Customisable Onboarding Workflows: Tailors onboarding processes to fit different user types and roles, ensuring a personalised experience.
• Self-Service Portal: Allows users to complete onboarding tasks, access resources, and track their progress independently.
• Integration Capabilities: Seamlessly integrates with existing systems to ensure smooth data handling.
• Digital Document Management: Facilitates electronic signing and secure storage of important onboarding documents.
• Mobile Access: Provides a mobile-friendly platform for managing onboarding tasks from smartphones or tablets.
• Compliance Tracking: Helps ensure all onboarding activities meet legal and platform-specific requirements.
• Reporting and Analytics: Offers insights into the onboarding process, helping to identify and address any issues or improvements needed.

8. Darwinbox

Darwinbox is a top-notch app onboarding software designed to streamline the user onboarding process with its intuitive and efficient platform. It helps organisations automate and manage onboarding tasks, making it easier for teams to handle documentation and for new users to get acclimated. Darwinbox ensures a smooth onboarding experience with its user-friendly features.

Key Features:

• Automated Onboarding: Streamlines tasks like document collection, form submissions, and task tracking with automation.
• Customizable Onboarding Journeys: Allows for tailored onboarding experiences based on different user roles and types.
• Self-Service Portal: This enables users to complete necessary tasks, access resources, and view their progress independently.
• Seamless Integration: Connects with other systems for smooth data integration and management.
• Digital Document Handling: Facilitates electronic signing and secure storage of onboarding documents.
• Mobile Access: Offers a mobile-friendly interface for managing onboarding tasks from any device.
• Compliance Management: Ensures all onboarding activities meet legal and platform-specific standards.
• Analytics and Insights: Provide detailed reports and analytics to monitor onboarding progress and identify areas for improvement.

9. GreytHR

GreytHR is a leading app onboarding software that simplifies the user onboarding process with its easy-to-use platform. It helps companies manage onboarding tasks efficiently by automating workflows and providing a smooth experience for teams and new customers. GreytHR ensures that all onboarding steps are completed seamlessly and on time.

Key Features:

• Automated Onboarding Processes: Streamlines tasks such as document collection, form submissions, and task assignments with automation.
• Customizable Onboarding Plans: Tailors the onboarding experience to fit different user roles and types.
• Self-Service Portal: Allows users to complete tasks, access resources, and track their onboarding progress independently.
• Integration with Existing Systems: Works seamlessly with existing platforms for efficient data management.
• Digital Document Management: Supports electronic signing and secure storage of important onboarding documents.
• Mobile Accessibility: Provides a mobile-friendly platform for managing onboarding tasks from any device.
• Compliance Tracking: Ensures that all onboarding activities comply with legal and platform-specific standards.
• Reporting and Analytics: Offers insights and reports to monitor onboarding progress and identify areas for improvement.

10. Spine HR Suit 

Spine HR Suite is a top app onboarding software known for its efficient and user-friendly approach to managing new user processes. It helps organizations streamline onboarding tasks by automating workflows and providing a seamless experience for teams and new customers. With its comprehensive features, Spine HR Suite ensures a smooth transition for new users.

Key Features:

• Automated Onboarding Workflows: Simplifies tasks like document collection, form filling, and task assignments through automation.
• Customizable Onboarding Modules: Adapts the onboarding process to meet the specific needs of different user roles and types.
• Self-Service Portal: Enables users to complete onboarding tasks, access resources, and monitor their progress independently.
• Integration with Existing Systems: Connects with other platforms for seamless data management.
• Digital Document Handling: Supports electronic signatures and secure storage of onboarding documents.
• Mobile-Friendly Access: Allows users to complete onboarding tasks from any mobile device for added convenience.
• Compliance Management: Ensures that onboarding processes adhere to legal and platform-specific requirements.
• Analytics and Reporting: Provides detailed insights and reports to track onboarding progress and improve the process.

Popular Features in Onboarding Software

Here are some popular features that you should commonly look for in onboarding software:

• Customisable Onboarding Checklists: Allows companies to create tailored checklists for different roles and departments, ensuring that all necessary tasks are completed.
• Automated Workflows: Streamlines repetitive tasks such as document collection, form submissions, and task assignments, saving time and reducing errors.
• Electronic Documents and E-Signatures: Facilitates the electronic handling of documents and signatures, speeding up paperwork and reducing the need for physical forms.
• User Self-Service Portals: Provides a platform where new users can complete onboarding tasks, access resources, and track their progress independently.

Also read: User Onboarding: Guide and Best Practices for Apps

Benefits of Onboarding Software

Onboarding software offers numerous advantages for both organisations and new employees by making the onboarding process more efficient and effective. Here are some of the benefits:

• Streamlined Processes: Automates repetitive tasks such as document collection and form submissions, reducing administrative workload and minimising errors.
• Improved New User Engagement: Enhances the onboarding experience by providing new users with engaging resources and clear instructions, helping them feel welcomed and involved.
• Consistency in Onboarding Experience: Ensures that all new users receive the same high-quality onboarding experience.
• Faster Time to Productivity: Accelerates the process of getting new users up to speed, enabling them to effectively join the platform more quickly.
• Data-Driven Insights: Provides valuable analytics and reporting to track onboarding progress, identify areas for improvement, and make informed decisions.

Also read: Onboarding Screens Examples And Best Practices For User Engagement

Conclusion

In 2024, the best onboarding software includes top options like Nudge, Zoho People, and BambooHR, each offering unique features to streamline the onboarding process. Nudge, as a 'Low Code' platform, stands out with its in-app nudges, personalised onboarding tours, and gamified features, making it easy for users to navigate the platform. 

We also provide valuable insights through detailed reporting, ensuring a smooth and engaging onboarding experience. Choosing us can enhance your onboarding process by reducing complicated navigation, improving feature adoption, and their first experience on the platform. Book a demo with us and have a look at our user-friendly design and comprehensive features, which make us a top choice for your needs.