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User Engagement

Strategies to Improve User Stickiness and Product Engagement

Gaurav Rawat
March 6, 2025
12 min read

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User stickiness is the ability of a product to keep users coming back consistently. Apps with a DAU/MAU ratio above 20% are usually considered good and sticky, meaning users return frequently rather than dropping off after a few interactions.

Why does this matter? Because high stickiness equals higher retention, better monetization, and long-term brand loyalty. A product that lacks stickiness is like a bucket with holes, no matter how much traffic you drive, users will slip away.

Here’s the real deal: user stickiness and product engagement feed off each other. A highly engaging experience makes users stick around, and sticky users engage more deeply. The right strategy doesn't just increase numbers, it builds habits, fuels conversions, and turns users into brand advocates.

In this blog, we’ll uncover the best strategies to boost user stickiness, drive engagement, and build a product that users can’t resist. Let’s get started!

Stickiness vs. Retention: Understanding the Core Difference

Both stickiness and retention are important, but they serve different purposes in measuring user engagement:

  • Retention is about whether users continue using your product over time. If a user signs up and comes back a month later, they count as a retained user.
  • Stickiness is about how frequently users return. If a user logs in once a month, retention is high, but stickiness is low. If they log in every day, both retention and stickiness are strong.

A product can have:

  • High retention but low stickiness: Users stay subscribed but rarely engage (e.g., an app they forget to uninstall).
  • High stickiness but low retention: Users interact frequently for a short period but don’t stick around long-term (e.g., a viral game that fades fast).
  • Both high retention and high stickiness: This is the ideal scenario where users return often and continue using the product over time, leading to long-term success.

The goal? Increase stickiness to strengthen retention. Because users who engage frequently are more likely to stay loyal.

How Nudge Helps Boost Stickiness (And Ultimately Retention)?

Most businesses struggle with keeping users engaged consistently. That’s where Nudge steps in:

  • Seamless User Guidance: Through interactive nudges and messages, businesses can walk users through key features, ensuring they understand and adopt the product quickly.
  • Personalized In-App Experiences: Instead of generic messages, Nudge helps businesses deliver experiences based on real-time user behavior, customizing content, offers, and interactions to keep users engaged.
  • Engagement-Boosting Gamification: Features like rewards, challenges, streaks, and shoppable stories make the product fun and rewarding, encouraging repeat interactions.
  • Data-Driven Optimization: With real-time analytics, businesses can track user stickiness, identify engagement drop-offs, and refine strategies for continuous improvement.

Stickiness fuels retention, and Nudge helps businesses make engagement effortless.

Measuring User Stickiness

You can’t improve what you don’t measure. Here are the key ways to measure stickiness effectively:

DAU/MAU Ratio: The Gold Standard for Stickiness

The Daily Active Users (DAU) to Monthly Active Users (MAU) ratio is the most widely used metric for measuring stickiness.

Formula:

Stickiness=(DAU / MAU) × 100

For example, if an app has 500,000 DAUs and 2 million MAUs, the stickiness score is 25%, meaning 1 in 4 users engage daily.A higher DAU/MAU ratio indicates users are frequent and engaged. Industry benchmarks vary, but:

✅20% is decent for most apps

✅50%+ is excellent (e.g., social media apps like Instagram)

Additional Engagement Metrics

Beyond DAU/MAU, businesses should track:

  • Session Duration: How long users stay per visit. Longer sessions = deeper engagement.
  • Engagement Frequency: How many times users interact with key features in a given period.
  • Feature Adoption Rate: Measures if users actively use new features or ignore them.

Enhancing User Engagement to Boost Stickiness

Measuring stickiness is just the first step now, let’s talk about how to actively improve it. The secret? Make users want to come back, stay longer, and interact more.

1. Personalization: Give Users What They Want, Instantly

Users love experiences tailored to their preferences, behaviors, and needs. In fact, 80% of consumers are more likely to do business with a brand that offers personalized experiences.

What Works?

  • Context-based personalization: Adjust content, offers, and UI dynamically based on real-time behavior.
  • Smart recommendations: Show relevant products, features, or content based on past interactions.
  • Adaptive user journeys: Let users navigate based on their unique habits, not a one-size-fits-all approach.

How Nudge Helps?

  • AI-powered user flows adapt in real time, creating personalized journeys inside the app.
  • Dynamic content delivery ensures every user sees what’s most relevant to them.
  • Nudges and inline widgets guide users smoothly to the next best action without friction.

2. Gamification: Turn Engagement into a Fun Habit

Ever wondered why people check their fitness apps daily or keep playing mobile games? It’s because of gamification- a psychological approach that turns user actions into rewards.

  • Points, badges, and leaderboards: Reward users for completing actions and show progress.
  • Challenges and streaks: Encourage daily engagement with contextual time-sensitive tasks.
  • Incentives and surprise rewards: Boost excitement and spontaneous interaction.

How Nudge Helps?

  • Plug-and-play gamification features like loyalty programs, streaks, and challenges—no coding required.
  • Real-time rewards and incentives that adapt based on user engagement patterns.
  • Gamified onboarding and progress tracking to make the first-time experience exciting.

3. Community and Social Engagement: Keep Users Hooked

People stick to products that make them feel part of something bigger. This is why online communities and user-generated content drive higher retention rates.

  • Discussion forums and groups: Allow users to share experiences, ask questions, and engage.
  • User-generated content: Encourage users to share testimonials, feedback, or creative use cases.
  • Referral programs: Reward users for inviting friends, making engagement social.

How Nudge Helps:

  • Interactive engagement widgets create a sense of community inside the app.
  • Gamified referral systems reward users for bringing in more users.
  • Surveys and polls involve users in decisions, making them feel valued.

4. Turning Onboarding into a Growth Lever

A well-crafted onboarding experience is the foundation of user stickiness. It’s not just about showing users how your product works—it’s about making them realize why they need it.

What Makes an Onboarding Flow Effective?

Personalized experiences: A first-time user and a returning user shouldn’t see the same onboarding flow. Tailor it based on roles, behavior, or industry.
Progressive learning: Instead of overwhelming users with every feature at once, introduce them gradually as they engage.
Action-driven tutorials: Replace passive explanations with interactive walkthroughs and tooltips that nudge users toward their first success.

Nudge optimizes onboarding with in-app guidance, real-time progress tracking, and adaptive tutorials that keep users engaged. In fact, according to recent research, it is said that brands that send personalized in-app messages see retention rates soar to 61–74% within just 28 days. Proof that the right message keeps users hooked!

5. Leveraging Data and Feedback for Smarter Engagement

Data isn’t just numbers, it tells the story of how users interact with your product. Continuous improvement depends on tracking the right metrics and acting on user insights.

Key Areas to Analyze

  • Drop-off points: Where do users lose interest or abandon the product?
  • Feature adoption: Are users actually engaging with the most valuable functionalities?
  • Behavioral patterns: What actions indicate long-term retention?

How Nudge Helps?

  • Real-time insights reveal user pain points and opportunities for improvement.
  • AI-powered nudges & messages help re-engage users before they churn.
  • A/B testing capabilities refine product experiences w/o complex coding.

6. Building Habit-Forming Products That Keep Users Coming Back

User engagement is about creating habits that make your product indispensable.

The Science of Habit Formation:

  • Triggers: External (push notifications, reminders) and internal (user needs, pain points) cues that drive action.
  • Motivation & Ability: A seamless experience ensures users don’t just want to take action but find it effortless.
  • Rewards & Reinforcement: Progress tracking, gamification, and social proof sustain engagement over time.

Nudge strategically places triggers, reinforcements, and rewards in the user journey to drive long-term engagement.

7. Personalization: The Ultimate Engagement Booster

Generic experiences don’t work anymore. Users expect interactions that feel tailored to their needs, preferences, and behaviors.

4 Key Elements of Personalization

Contextual Messaging: Deliver messages based on real-time user actions.
Perfect Timing: Engage users when they’re most receptive, not when it’s convenient for you.
Smart Incentives: Offer rewards that align with user interests and behavior.
Dynamic UI: Adapt the product interface to individual user preferences.

Engagement = Stickiness = Success

The more engaged a user is, the more likely they are to stick around and convert into loyal customers. With Nudge, businesses can:

  • Personalize interactions at a one-to-one level
  • Gamify user journeys and drive repeated actions
  • Build strong communities and boost referral-driven growth

Conclusion

Sustained engagement isn’t just a single strategy, it’s the result of a holistic approach. Businesses that refine onboarding, leverage data, build habits, and personalize experiences create products users can’t live without.

With Nudge, you can streamline every aspect of user engagement and make your product a habit-forming powerhouse. Want to see it in action? Book a demo today.

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Gaurav Rawat
March 6, 2025

Give your users that last nudge