Mobile Game Retention Benchmarks: An Industry Breakdown

Sakshi Gupta
July 17, 2024
16 mins

TL;DR

Retaining players in the mobile gaming industry is crucial for long-term success. According to Adjust, 2/3rd of players stop playing a mobile game within the first day. This highlights the importance of mobile game retention benchmarks as key performance indicators (KPIs) for player engagement. As Steve Jobs famously said, “Innovation distinguishes between a leader and a follower.” In mobile gaming, innovative retention strategies can set successful games apart.

To address retention challenges, platforms like Nudge offer powerful solutions. Nudge enhances user engagement through personalized nudges and targeted in-app messages, helping to keep players interested and active over time. These features are designed to cater to specific user behaviors and preferences, optimizing retention rates effectively.

This article will discuss the significance of retention rates, key metrics to measure them, and factors that influence these rates. We will explore general benchmarks, compare platforms and game genres, and outline strategies to improve retention

Understanding Mobile Game Retention Rates

Retention rates measure the percentage of players who continue to play a game after a certain period, highlighting the game's ability to keep users engaged over time. These rates are crucial in the gaming industry because they provide insights into player satisfaction and long-term profitability. Key retention metrics include Day 1, Day 3, Day 7, Day 14, Day 30, Day 90, and Day 360, with each milestone offering a snapshot of player engagement at different stages. 

Several factors influence retention rates, including the game genre, platform, and player engagement strategies. For instance, puzzle games often see higher retention rates due to their casual and addictive nature, while RPGs may have lower initial retention but higher long-term engagement. Understanding these mobile game retention benchmarks is essential for developing effective strategies.

The platform (iOS vs. Android) can also impact retention rates due to differences in user behavior and demographics. Effective player engagement strategies, such as personalized in-game experiences and regular content updates, are essential to maintain high retention rates. Mobile game retention benchmarks help developers understand these metrics better

General Mobile Game Retention Benchmarks

1. Day 1 Retention

Day 1 retention measures the percentage of users who return to the game on the first day after installing it. Understanding this metric is a fundamental part of analyzing mobile game retention benchmarks.

Benchmark Range: Typically, day 1 retention benchmarks range from 20% to 40%. This means that out of 100 users who install the game, 20 to 40 users are expected to return and play again on the very next day.

Factors Influencing Day 1 Retention:

  • Onboarding Experience: A smooth and engaging onboarding process can significantly impact day 1 retention. Clear tutorials, easy-to-understand gameplay mechanics, and immediate rewards or achievements can hook players early on.
  • First Impressions: The initial gameplay experience should be enjoyable and rewarding. Players should quickly understand the game's core mechanics and feel motivated to continue playing.
  • Push Notifications: Well-timed and relevant push notifications can remind users to return to the game and engage with new content or rewards.

2. Day 7 Retention

Day 7 retention measures the percentage of users who are still engaged with the game seven days after installing it. Evaluating this metric provides deeper insights into mobile game retention benchmarks.

Benchmark Range: Day 7 retention benchmarks typically fall between 10% to 20%. This means that out of 100 users who installed the game a week ago, 10 to 20 users are still actively playing.

Factors Influencing Day 7 Retention:

  • Engaging Content Updates: Regular updates with new levels, challenges, events, or items can encourage players to return and continue exploring the game.
  • Social Features: Integration of social features such as friend invites, leaderboards and multiplayer modes can foster a sense of community and competition, which can improve retention.
  • Monetization Balance: Balancing monetization strategies with gameplay experience is crucial. Players should feel that spending money enhances their experience rather than being a barrier to progress.

3. Day 30 Retention

Day 30 retention measures the percentage of users who continue playing the game 30 days after installing it.

Benchmark Range: Day 30 retention benchmarks generally range from 5% to 10%. This means that out of 100 users who installed the game a month ago, 5 to 10 users are still actively engaged.

Factors Influencing Day 30 Retention:

  • Long-Term Progression: Providing long-term goals, progression systems, and rewards can keep players invested over time.
  • Community Engagement: Building a community around the game through forums, social media, and in-game events can create a loyal player base that returns regularly.
  • Performance Optimization: Ensuring the game runs smoothly across different devices and platforms can prevent frustration and increase the likelihood of long-term retention.

4. Day 90 Retention

Day 90 retention measures the percentage of users who are still actively playing the game 90 days after installing it.

Benchmark Range: Day 90 retention benchmarks typically range from 1% to 5%. This means that out of 100 users who installed the game three months ago, 1 to 5 users are still engaged.

Factors Influencing Day 90 Retention:

  • Content Depth: Continuously adding new content, features, and challenges can keep the game fresh and interesting for long-term players.
  • Feedback and Iteration: Actively listening to player feedback and iteratively improving the game based on player preferences and behavior can increase retention rates.
  • Retention Strategies: Implementing retention strategies such as personalized rewards, special events for long-term players, and re-engagement campaigns can encourage players to continue playing over time.

Comparison of iOS vs. Android retention rates

Comparing retention rates between iOS and Android can reveal significant insights. These comparisons are crucial for understanding mobile game retention benchmarks and how they differ across platforms.

Players tend to stick with Puzzle games more than Arcade games over time. Puzzle games offer engaging challenges that keep players coming back, while Arcade games, with their fast-paced action, often struggle to retain players long-term. Game developers can improve retention by tailoring strategies that match the unique appeal of each genre.

Retention Strategies for Mobile Games

Gamification and Rewards:

Nudge’s gamification & rewards feature

Implement a points system where players earn rewards for completing levels, achieving milestones, or participating in challenges. This strategy motivates players to engage more deeply with the game by offering tangible incentives for their progress.

Explore our gamification features such as points, badges, and virtual currency on the Nudge platform to effortlessly implement and manage these rewarding systems.

Referral Programs:

 Example of gamified referrals

Gamify player referrals by offering rewards like extra lives, coins, or exclusive items for successful referrals. This not only attracts new players but also encourages existing ones to remain active through social engagement.

Utilize our gamified referral system to incentivize player referrals with rewards and track their impact on player acquisition and retention.

Interactive Engagement:

Quizzes and polls 

Integrate quizzes, polls, and surveys within the game to engage players and gather feedback. This interactive content keeps players involved beyond gameplay, fostering a deeper connection with the game.

Leverage our interactive features like quizzes and polls to gather player feedback, enhance engagement, and tailor the gaming experience based on player preferences.

Incentives and Rewards:

Offer virtual scratchcards, coupons, or exclusive rewards as incentives for achieving milestones or participating in special events. These rewards create excitement and a sense of accomplishment among players.

Implement our reward and incentive systems to seamlessly distribute virtual rewards like scratchcards and exclusive coupons, boosting player motivation and retention.

Casual Game Zone:

Provide a dedicated area with casual games like spin the wheel or mini-games within the main game to entertain players and offer rewards. This extends player session times and enhances overall satisfaction.

Integrate our casual game zone feature into your game to offer varied entertainment options and reward players for participation, fostering a more engaging gameplay experience.

Personalized Communication:

Send targeted in-app messages with tips, event updates, or reminders about unclaimed rewards to encourage return visits. Personalized communication keeps players informed and engaged with timely and relevant information.

Utilize our in-app messaging tools to deliver personalized messages that enhance player retention by keeping them informed and engaged with your game's latest updates and events.

Guidance and Assistance:

Use walkthroughs or tutorials to help new players understand gameplay mechanics and provide tips for progression. Clear guidance reduces player frustration and encourages continuous gameplay.

Implement our walkthrough and tutorial features to onboard new players effectively, ensuring they understand and enjoy the game from the start, thus improving retention rates.

Community Building:

Foster a sense of community through social features like leaderboards, guilds, or player forums to encourage interaction and competition. Community engagement enhances player retention by fostering social connections and a sense of belonging.

Use our community-building tools to create interactive leaderboards, facilitate guilds, and encourage player interaction through forums, enhancing retention through social engagement.

Live Events and Updates:

Highlight special events, new content releases, or limited-time offers to create urgency and drive immediate player engagement. Time-limited events and updates spur excitement and boost active player participation.

Promote your live events and updates effectively with our spotlight features, ensuring players are aware of and eager to participate in time-sensitive content, thus boosting engagement and retention.

Retention Rate by Game Genre and Platforms

Puzzle, strategy, arcade, RPG, and simulation games all keep players coming back in different ways. Puzzle and strategy games have high retention because they challenge players' brains and tactics. RPGs also have good retention with their engaging stories and character growth. Arcade games have moderate retention due to their quick, fun play. Simulation games appeal to specific interests but have lower retention since they target a smaller audience.

                                  Source

The Significance of Owned vs. Paid Media in Retention

Owned Media

Owned media refers to channels and assets that a developer or publisher owns and controls. This includes:

  1. In-Game Features and Content:

Features like in-game rewards, events, and updates are crucial for keeping players engaged. These elements are directly controlled by the developer and can be tailored to enhance player retention. For example, regular updates with new levels or characters can keep players interested and coming back for more.

  1. Community and Social Platforms:

Building and maintaining a community through social media, forums, or in-game chat fosters player interaction and loyalty. By nurturing a community, developers can encourage discussions, competitions, and collaborations among players, which can strengthen their connection to the game and increase retention.

  1. Email Campaigns and Newsletters:

Sending personalized emails with updates, special offers, or tips keeps players informed and engaged outside of the game. By leveraging email marketing, developers can re-engage lapsed players and encourage them to return to the game, boosting retention rates.

Paid Media

Paid media involves promotional efforts that require financial investment, such as:

  1. Advertising Campaigns:

Running targeted advertisements on social media, mobile ad networks, or through influencer partnerships can attract new players to the game. Paid ads can also be used strategically to re-target lapsed players or promote special events, thereby influencing player acquisition and retention.

  1. Paid Content Partnerships:

Collaborating with content creators, influencers, or gaming websites to promote the game through sponsored content or reviews can increase visibility and credibility. These partnerships can introduce the game to new audiences and reinforce its value, contributing to long-term player retention.

Importance of Balance

Strategic Integration: Balancing owned and paid media is crucial for a comprehensive retention strategy. Owned media builds long-term relationships with players through continuous engagement and community building. Paid media, on the other hand, accelerates player acquisition and can re-engage dormant users, complementing owned media efforts.

ROI Considerations: While paid media can drive immediate results in terms of player acquisition, owned media investments in content updates, community management, and personalized communication yield long-term benefits by retaining existing players and increasing their lifetime value (LTV).

Regional Variations in Mobile Game Retention

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Several factors influence mobile game retention. Games with a good balance of challenge and reward keep players interested. Regular updates and new content keep the game fresh. Social features like multiplayer modes, guilds, and in-game chat help build a community. Personalized experiences, such as targeted notifications and rewards, also boost retention.

Here are some of the regional Variations in Mobile Game Retention:

North America and Europe

In North America and Europe, where smartphone penetration is high and disposable income supports gaming expenditures, retention rates are strong. Games that offer deep narratives, complex gameplay mechanics, and competitive multiplayer experiences tend to perform well. 

Players in these regions appreciate games that provide ongoing challenges and opportunities for skill development. Community engagement through forums, social media, and in-game events enhances player retention by fostering a sense of belonging and competition.

Asia-Pacific

The Asia-Pacific region exhibits diverse gaming preferences ranging from casual to competitive esports. Social aspects, including cooperative gameplay and social interaction features, significantly impact retention. Mobile games that integrate social gaming elements like clan systems, real-time multiplayer battles, and virtual economies thrive. 

Localization efforts, such as translating games into local languages and incorporating culturally relevant content and themes, are crucial for engaging players in this region.

Latin America

Latin America is experiencing rapid smartphone adoption among a young and tech-savvy population. Mobile games that emphasize social interaction, competitive gameplay, and community events resonate well. 

Players in this region appreciate games that offer localized content, celebrate regional holidays, and include in-game features that reflect local culture. Effective retention strategies include incentivizing social sharing, offering localized customer support, and regularly updating content to maintain player interest.

Middle East and Africa

In the Middle East and Africa, improving internet infrastructure and smartphone affordability are driving mobile gaming growth. Strategic and simulation games that require long-term engagement and skill development are popular. 

Games that incorporate cultural references, provide localized content and offer competitive gameplay opportunities retain players effectively. Community building through local tournaments, social media engagement, and in-game events strengthens player loyalty and extends retention rates.

Conclusion

Understanding mobile game retention benchmarks is crucial for optimizing player engagement and long-term success. To see how Nudge can enhance your game's retention rates, schedule a demo with our team today. Our platform offers personalized nudges, in-app messages, and gamified features designed to keep players active and engaged. 

Whether you're a developer or part of a product team, Nudge provides the tools to create tailored experiences that drive player loyalty and growth. Don't miss out on maximizing your game's potential—book your demo now and revolutionize your retention strategy with Nudge.

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Sakshi Gupta
July 17, 2024