User path analysis can help you understand user behavior and optimize the user experience. Let’s learn how it can help you identify 6 issues effectively.
Gamification in e-commerce includes loyalty program, rewards, challenges, streaks, etc. Read about the 20 best eCommerce gamification examples for your inspiration.
This blog outlines steps to create successful customer engagement strategies including defining goals, creating customer profiles, and performance evaluation.
Discover what is customer value, and its impact on monetary, time, energy, and emotional aspects. Learn why it's pivotal for building customer relationships.