Confused about usability vs user experience? Discover why to think about usability and user experience in web design and how to enhance both effectively. Learn more!

Explore the top six mobile loyalty program software, including Nudge, Paytm loyalty program, and many others.

How can great UI & UX boost user engagement? Discover strategies like gamification and personalization to keep users engaged and loyal.

User engagement metrics, such as session duration, conversion rate, and many others, help gather concrete data to enhance performance.

Uncover the importance of customer journey orchestration and its role in personalised engagements.

Let’s learn about top customer retention strategies and how top B2C companies in the Indian market are leveraging these strategies.

Main causes of customer churn in SaaS companies include attracting wrong customers, ineffective onboarding, poor support, lack of value and more.

The importance of customer churn management to improve retention lies in good strategies and acquiring new customers.

Understanding ‘what is a good churn rate for SaaS companies’, and how to calculate it.

A customer retention model uses data to predict future buyer behaviour and helps create effective retention strategies.

Explore five tactics to reduce customer churn rate, which include realistic expectations, improving onboarding processes, and more.

Learn the key metrics for measuring e-commerce customer retention, including Customer Retention Rate, Purchase Frequency, and Average Order Value.

Explore the importance of customer retention and its impacts on customer satisfaction, cost-effective advertising, and higher profits.

Discover five methods of how to ask users for feedback, including personalised feedback, incentives for feedback, and many others.

Explore seven principles of engaging user experience, including audience understanding, optimisation and more.

Customer engagement analytics is a crucial tool for understanding behaviour and fostering customer loyalty and retention.

Want to improve cohort analysis customer lifetime value? Discover simple steps to calculate and enhance CLV for better retention.

Discover the best UX websites, such as Nykaa and Swiggy, which are known for their intuitive, user-centric design and easy navigation.