Product
Product
MODULES
Stories & Videos
Create easy to consume content to convert better increase purchases.
Nudges & In-line Widgets
Nudge users the right way and drive product adoption and user activation.
Gamification & Rewards
Put engagement into auto-pilot by gamifying user journeys.
Surveys & Feedback
Understand your audience, make informed decisions, and iterate.
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BY USE CASE
Activation & Feature Adoption
Make sign-up easy and guide new users to their "aha moment" quickly.
User Engagement
Craft sticky user experiences that makes users come back.
Conversion & Monetization
Convert better by personalizing user journeys to drive higher revenues.
User Research & Insights
Collect actionable feedback from users.
Use Cases
Activation & adoption
Improve contextual feature & category adoption.
Retention & conversions
Retain users and convert them into long-term, loyal customers.
Cross-sell & upsell
Maximize revenue by promoting relevant products or services at the right moment.
Reactivation of dormant users
Bring back users who have become inactive.
Engagement & loyalty
Foster deeper connections with users and encourage consistent interactions.
Testing
Sect1
Improve contextual feature & category adoption.
Sect2
Retain users and convert them into long-term, loyal customers.
Sect3
Maximize revenue by promoting relevant products or services at the right moment.
Sect4
Bring back users who have become inactive.
Sect5
Foster deeper connections with users and encourage consistent interactions.
Resources
RESOURCES
Blogs
Content for product and growth teams to sort out their UX problems.
Glossary
A to Z of user experiences. This glossary will run you through everything related to UX, with detailed examples and definitions.
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Content for product and marketing teams to sort out their UX problems
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Gamification
Gamification in E-commerce
Gamification has become a powerful tool for e-commerce businesses to boost customer engagement, increase brand loyalty, and drive sales. Read about gamification examples from Nike, Duolingo, Burger King, and more.
Sakshi Gupta
January 8, 2025
Customer Experience and Retention: It’s All Interconnected
Sustainable models of businesses are the ones that think about retention as a pivotal business metric.
Sakshi Gupta
August 22, 2023
Gamification
Gamification Core Drivers: Driving User Engagement and Behavior Change
Create core in-app activities that captivate users and drive meaningful user engagement and behavior change.
Sakshi Gupta
Retention
How to Improve User Retention: Strategies for Success
While customer acquisition is crucial for growth, customer retention is equally important for long-term success.
Sakshi Gupta
July 17, 2023
Case Study
Zomato Premier League: The perfect blend of food and cricket
Read about Zomato Premier League (ZPL), one of the biggest attractions of this IPL, and how it's a testament to Zomato's innovative and one-of-a-kind application of in-app gamification.
Gaurav Rawat
November 18, 2024
Gamification
Beyond Push Notifications: Gamifying User Experience
This article will talk you through why you need to move beyond the traditional retention strategies and take a more interactive approach toward achieving customer stickiness using in-app experiences.
Kanishka Thakur
January 10, 2025
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User Engagement
A Simple Guide to Customer Journey Orchestration
Uncover the importance of customer journey orchestration and its role in personalised engagements.
Kanishka Thakur
September 10, 2024
Retention
6 Customer Retention Strategies with Examples
Let’s learn about top customer retention strategies and how top B2C companies in the Indian market are leveraging these strategies.
Gaurav Rawat
September 10, 2024
User Engagement
5 Causes and Symptoms of Customer Churn in SaaS Companies
Main causes of customer churn in SaaS companies include attracting wrong customers, ineffective onboarding, poor support, lack of value and more.
Sakshi Gupta
September 10, 2024
Retention
6 Strategies to Reduce Customer Churn and Increase Retention
The importance of customer churn management to improve retention lies in good strategies and acquiring new customers.
Kanishka Thakur
September 10, 2024
User Engagement
What is a Good Churn Rate for SaaS Companies? Calculating Acceptable Churn Rate
Understanding ‘what is a good churn rate for SaaS companies’, and how to calculate it.
Gaurav Rawat
September 10, 2024
Retention
4 Customer Retention Models Definition and Application
A customer retention model uses data to predict future buyer behaviour and helps create effective retention strategies.
Sakshi Gupta
September 9, 2024
User Engagement
5 Tactics to Lower Customer Churn Rate
Explore five tactics to reduce customer churn rate, which include realistic expectations, improving onboarding processes, and more.
Gaurav Rawat
September 9, 2024
Retention
Top 4 Proven E-commerce Customer Retention Strategies
Learn the key metrics for measuring e-commerce customer retention, including Customer Retention Rate, Purchase Frequency, and Average Order Value.
Kanishka Thakur
September 9, 2024
Retention
What is Customer Retention Importance and Benefits
Explore the importance of customer retention and its impacts on customer satisfaction, cost-effective advertising, and higher profits.
Sakshi Gupta
September 9, 2024
User Engagement
How to Ask Users for Feedback: 5 Methods
Discover five methods of how to ask users for feedback, including personalised feedback, incentives for feedback, and many others.
Kanishka Thakur
September 9, 2024
User Engagement
7 Principles for Creating an Engaging User Experience
Explore seven principles of engaging user experience, including audience understanding, optimisation and more.
Gaurav Rawat
September 9, 2024
User Engagement
Customer Engagement Analytics and Metrics A Detailed Guide
Customer engagement analytics is a crucial tool for understanding behaviour and fostering customer loyalty and retention.
Sakshi Gupta
September 9, 2024
User Engagement
Using Cohort Analysis to Calculate Customer Lifetime Value
Want to improve cohort analysis customer lifetime value? Discover simple steps to calculate and enhance CLV for better retention.
Kanishka Thakur
September 9, 2024
User Engagement
Top UX Websites Key Principles and Practices
Discover the best UX websites, such as Nykaa and Swiggy, which are known for their intuitive, user-centric design and easy navigation.
Gaurav Rawat
September 9, 2024
User Engagement
Guide to Consumer Behavior in Marketing Strategies and Patterns
How does consumer behaviour shape your marketing strategy? Find ways to optimise your consumer behaviour and marketing strategy for better results.
Sakshi Gupta
September 8, 2024
User Engagement
How To Improve Net Promoter Score with Customer Satisfaction and Loyalty
How to improve Net Promoter Score? Discover simple strategies to boost customer satisfaction and loyalty, and learn actionable tips to enhance NPS.
Gaurav Rawat
September 8, 2024
User Engagement
Adapting to Changing Consumer Behavior in Retail Stores
How is retail consumer behaviour changing? Discover key trends and strategies to adapt your retail business for better customer engagement and success.
Kanishka Thakur
September 8, 2024
User Engagement
6 Steps to Conduct User Experience Testing
How to test user experience? Learn 6 essential steps to conduct UX testing, improve usability, and enhance user satisfaction with no-code solutions.
Sakshi Gupta
September 8, 2024
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