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Content for product and marketing teams to sort out their UX problems

User Engagement

What is a Good Churn Rate for SaaS Companies? Calculating Acceptable Churn Rate

Understanding ‘what is a good churn rate for SaaS companies’, and how to calculate it.
Gaurav Rawat
September 10, 2024
Retention

4 Customer Retention Models Definition and Application

A customer retention model uses data to predict future buyer behaviour and helps create effective retention strategies.
Sakshi Gupta
September 9, 2024
User Engagement

5 Tactics to Lower Customer Churn Rate

Explore five tactics to reduce customer churn rate, which include realistic expectations, improving onboarding processes, and more.
Gaurav Rawat
September 9, 2024
Retention

Top 4 Proven E-commerce Customer Retention Strategies

Learn the key metrics for measuring e-commerce customer retention, including Customer Retention Rate, Purchase Frequency, and Average Order Value.
Kanishka Thakur
September 9, 2024
Retention

What is Customer Retention Importance and Benefits

Explore the importance of customer retention and its impacts on customer satisfaction, cost-effective advertising, and higher profits.
Sakshi Gupta
September 9, 2024
User Engagement

How to Ask Users for Feedback: 5 Methods

Discover five methods of how to ask users for feedback, including personalised feedback, incentives for feedback, and many others.
Kanishka Thakur
September 9, 2024
User Engagement

7 Principles for Creating an Engaging User Experience

Explore seven principles of engaging user experience, including audience understanding, optimisation and more.
Gaurav Rawat
September 9, 2024
User Engagement

Customer Engagement Analytics and Metrics A Detailed Guide

Customer engagement analytics is a crucial tool for understanding behaviour and fostering customer loyalty and retention.
Sakshi Gupta
September 9, 2024
User Engagement

Using Cohort Analysis to Calculate Customer Lifetime Value

Want to improve cohort analysis customer lifetime value? Discover simple steps to calculate and enhance CLV for better retention.
Kanishka Thakur
September 9, 2024
User Engagement

Top UX Websites Key Principles and Practices

Discover the best UX websites, such as Nykaa and Swiggy, which are known for their intuitive, user-centric design and easy navigation.
Gaurav Rawat
September 9, 2024
User Engagement

Guide to Consumer Behavior in Marketing Strategies and Patterns

How does consumer behaviour shape your marketing strategy? Find ways to optimise your consumer behaviour and marketing strategy for better results.
Sakshi Gupta
September 8, 2024
User Engagement

How To Improve Net Promoter Score with Customer Satisfaction and Loyalty

How to improve Net Promoter Score? Discover simple strategies to boost customer satisfaction and loyalty, and learn actionable tips to enhance NPS.
Gaurav Rawat
September 8, 2024
User Engagement

Adapting to Changing Consumer Behavior in Retail Stores

How is retail consumer behaviour changing? Discover key trends and strategies to adapt your retail business for better customer engagement and success.
Kanishka Thakur
September 8, 2024
User Engagement

6 Steps to Conduct User Experience Testing

How to test user experience? Learn 6 essential steps to conduct UX testing, improve usability, and enhance user satisfaction with no-code solutions.
Sakshi Gupta
September 8, 2024
User Engagement

Exploring Customer Lifetime Value in Banking Industry

How can banks increase customer lifetime value? Learn key strategies to boost growth and customer loyalty in banking.
Gaurav Rawat
September 8, 2024
Retention

Customer Retention KPIs & Metric to Grow Your Business in 2024

Curious about customer retention KPIs? Discover key metrics like CRR and CLV, why they matter, and how to use them to keep your customers coming back.
Kanishka Thakur
September 8, 2024
User Engagement

What Is Customer Churn Rate? How Do You Calculate It? Easy Steps+Examples

Want to know what customer churn rate is and how to calculate it? Learn easy steps, examples, and tips to reduce churn and keep your customers loyal.
Sakshi Gupta
September 8, 2024
Retention

Key Questions and Best Practices for Effective Customer Retention Surveys

How do you keep customers loyal? Discover key questions and best practices for customer retention surveys to gather feedback and boost loyalty.
Gaurav Rawat
September 8, 2024
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User Engagement

Understanding CLV and Combined Loan-to-Value Ratio: Definition and Differences

Customer Lifetime Value and Combined Loan-to-Value Ratio has the same abbreviation. Knowing the CLTV meaning is crucial for informed decisions.
Sakshi Gupta
August 20, 2024
User Onboarding

Onboarding Screens Examples And Best Practices For User Engagement

Want to know how the onboarding screen helps in user retention? Learn about effective onboarding practices to keep users hooked from the start.
Sakshi Gupta
August 20, 2024
User Engagement

What is Touchpoint Mapping in Customer Journey? Importance and Optimization

Touchpoint map helps visualize customer journey, identify interaction strengths & weaknesses, thereby improving customer satisfaction and experiences.
Kanishka Thakur
August 20, 2024
Retention

15 Strategies to Improve Web Engagement: Customer Retention Tips and Metrics

Web engagement is a key metric for businesses directly associated with customer retention. Let’s learn about the strategies to improve engagement.
Gaurav Rawat
August 20, 2024
User Engagement

What Is A Customer Journey? Do's And Don'ts

Learn the basics of customer journey management with key do's and don'ts to enhance customer satisfaction and drive business growth.
Kanishka Thakur
August 20, 2024
User Engagement

Guide to User Analysis: Types and Methods

Understand the importance and insights gained from user analysis, a guide to types and methods used for effective outcomes.
Sakshi Gupta
August 20, 2024
User Engagement

Creating a Buyer Journey Map: Different Types and Stages

The blog discusses the significant role of buyer journey mapping in understanding customer experiences and its types.
Gaurav Rawat
August 20, 2024
Retention

Customer Retention Software Tools of 2024

Understand the vital role of customer retention software tools in enhancing relationships and turning prospects into long-term customers.
Sakshi Gupta
August 5, 2024
User Engagement

11 Software Monetization Strategies for Revenue Growth

Let’s learn 11 software monetization strategies that can help cover the costs of developing and maintaining software and generate revenue for reinvestment.
Gaurav Rawat
August 5, 2024
User Onboarding

Creating and Understanding Real-Life User Journey Map Examples

Discover real-life user journey map examples like Spotify, Amazon and HubSpot, refining user experience and mapping customer emotions and touchpoints.
Gaurav Rawat
August 5, 2024
User Engagement

Strategies To Improve Your Website User Drop-Offs Rates

What causes user drop-off rates on websites? Learn strategies to reduce user drop-off with tools like Google Analytics and Nudge platform features.
Sakshi Gupta
August 5, 2024
User Engagement

What Are Customer Touch Points? {Examples Inc}

A customer touchpoint is a critical interaction moment between a customer and a brand. Explore touchpoint examples and learn how to identify them.
Gaurav Rawat
August 5, 2024
User Engagement

How to Increase Customer Satisfaction: Proven Techniques and Tips

Figure out how to ensure customer satisfaction. Discover proven techniques and tips to increase customer satisfaction in this blog.
Kanishka Thakur
August 5, 2024
Gamification

Business Gamification Strategies For Engagement and Operations

Discover how business gamification boosts engagement, enhances learning, and improves productivity.
Sakshi Gupta
August 5, 2024
User Engagement

Definition and Importance of Customer Satisfaction

How would you define customer satisfaction? It indicates how well products/services meet or surpass customer expectations. Find more details here.
Gaurav Rawat
August 5, 2024
User Engagement

Guide to Successful B2B Customer Loyalty Programs

Gain in-depth knowledge about B2B customer loyalty programs along with its significance and key strategies.
Kanishka Thakur
August 5, 2024
User Engagement

Understanding the Stages of the Customer Journey in Marketing

An overview of the key stages in the customer journey marketing: Awareness, Consideration, Decision, and Loyalty.
Sakshi Gupta
August 5, 2024
User Engagement

40 Scale Survey Questions for Customer Satisfaction

Scale survey questions measure customer satisfaction using scales like numeric, emoticon-based and continuous scales.
Sakshi Gupta
August 5, 2024
Nudge 2.0 - In-app experiences to activate, retain, & understand users | Product Hunt