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Content for product and marketing teams to sort out their UX problems

User Engagement

What is a Good Churn Rate for SaaS Companies? Calculating Acceptable Churn Rate

Understanding ‘what is a good churn rate for SaaS companies’, and how to calculate it.
Gaurav Rawat
September 10, 2024
Retention

4 Customer Retention Models Definition and Application

A customer retention model uses data to predict future buyer behaviour and helps create effective retention strategies.
Sakshi Gupta
September 9, 2024
User Engagement

5 Tactics to Lower Customer Churn Rate

Explore five tactics to reduce customer churn rate, which include realistic expectations, improving onboarding processes, and more.
Gaurav Rawat
September 9, 2024
Retention

Top 4 Proven E-commerce Customer Retention Strategies

Learn the key metrics for measuring e-commerce customer retention, including Customer Retention Rate, Purchase Frequency, and Average Order Value.
Kanishka Thakur
September 9, 2024
Retention

What is Customer Retention Importance and Benefits

Explore the importance of customer retention and its impacts on customer satisfaction, cost-effective advertising, and higher profits.
Sakshi Gupta
September 9, 2024
User Engagement

How to Ask Users for Feedback: 5 Methods

Discover five methods of how to ask users for feedback, including personalised feedback, incentives for feedback, and many others.
Kanishka Thakur
September 9, 2024
User Engagement

7 Principles for Creating an Engaging User Experience

Explore seven principles of engaging user experience, including audience understanding, optimisation and more.
Gaurav Rawat
September 9, 2024
User Engagement

Customer Engagement Analytics and Metrics A Detailed Guide

Customer engagement analytics is a crucial tool for understanding behaviour and fostering customer loyalty and retention.
Sakshi Gupta
September 9, 2024
User Engagement

Using Cohort Analysis to Calculate Customer Lifetime Value

Want to improve cohort analysis customer lifetime value? Discover simple steps to calculate and enhance CLV for better retention.
Kanishka Thakur
September 9, 2024
User Engagement

Top UX Websites Key Principles and Practices

Discover the best UX websites, such as Nykaa and Swiggy, which are known for their intuitive, user-centric design and easy navigation.
Gaurav Rawat
September 9, 2024
User Engagement

Guide to Consumer Behavior in Marketing Strategies and Patterns

How does consumer behaviour shape your marketing strategy? Find ways to optimise your consumer behaviour and marketing strategy for better results.
Sakshi Gupta
September 8, 2024
User Engagement

How To Improve Net Promoter Score with Customer Satisfaction and Loyalty

How to improve Net Promoter Score? Discover simple strategies to boost customer satisfaction and loyalty, and learn actionable tips to enhance NPS.
Gaurav Rawat
September 8, 2024
User Engagement

Adapting to Changing Consumer Behavior in Retail Stores

How is retail consumer behaviour changing? Discover key trends and strategies to adapt your retail business for better customer engagement and success.
Kanishka Thakur
September 8, 2024
User Engagement

6 Steps to Conduct User Experience Testing

How to test user experience? Learn 6 essential steps to conduct UX testing, improve usability, and enhance user satisfaction with no-code solutions.
Sakshi Gupta
September 8, 2024
User Engagement

Exploring Customer Lifetime Value in Banking Industry

How can banks increase customer lifetime value? Learn key strategies to boost growth and customer loyalty in banking.
Gaurav Rawat
September 8, 2024
Retention

Customer Retention KPIs & Metric to Grow Your Business in 2024

Curious about customer retention KPIs? Discover key metrics like CRR and CLV, why they matter, and how to use them to keep your customers coming back.
Kanishka Thakur
September 8, 2024
User Engagement

What Is Customer Churn Rate? How Do You Calculate It? Easy Steps+Examples

Want to know what customer churn rate is and how to calculate it? Learn easy steps, examples, and tips to reduce churn and keep your customers loyal.
Sakshi Gupta
September 8, 2024
Retention

Key Questions and Best Practices for Effective Customer Retention Surveys

How do you keep customers loyal? Discover key questions and best practices for customer retention surveys to gather feedback and boost loyalty.
Gaurav Rawat
September 8, 2024
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User Engagement

Understanding the Stages of Customer Value Journey

Master the customer value journey! Turn prospects into loyal advocates using targeted engagement, subscription strategies, and more. Click to learn how.
Gaurav Rawat
November 22, 2024
User Engagement

Formula and Process to Calculate Churn Rate

Understand how to calculate churn rate with our simple formula. Discover key steps for accurate analysis to boost retention. Click now!
Kanishka Thakur
November 22, 2024
User Engagement

What to Choose Push and In-App Notifications Differences

Push notifications alert outside the app, while in-app notifications provide messages within the app.
Sakshi Gupta
November 22, 2024
Retention

Building a Successful Customer Loyalty Program: Steps and Examples

Loyalty programs reward customers for repeat purchases. Benefits include increased retention, boosted referrals, and lower cost compared to customer acquisition.
Gaurav Rawat
November 14, 2024
Retention

Designing a Successful Customer Loyalty Program Strategy

A successful loyalty campaign involves understanding customer needs, using a suitable program type, and leveraging multichannel marketing.
Sakshi Gupta
November 14, 2024
User Engagement

Best UX Design in Messaging Apps

Explore the role of UX in messaging apps, essential design criteria, and how developers implement user feedback for continuous improvements.
Kanishka Thakur
November 14, 2024
Retention

The Role and Value of Increasingly Important Customer Loyalty

Explore consumer loyalty, a vital element in business growth, playing a significant role in crafting successful retention strategies.
Gaurav Rawat
November 14, 2024
Gamification

Gamification For Fitness Apps

Gamified fitness apps make physical activity a game with points, rewards, and achievements for increased user engagement.
Kanishka Thakur
November 14, 2024
User Engagement

Creating User Journey Maps A Practical Guide

Understanding user journey mapping and its significance in enhancing team empathy towards users and optimizing UX design.
Sakshi Gupta
November 14, 2024
Retention

Building Strategies for Customer Loyalty A Complete Guide

Learn the importance of customer loyalty in business growth, and understand how to create effective loyalty programs.
Kanishka Thakur
November 14, 2024
User Engagement

Understanding and Designing for User Experience (UX)

User Experience (UX) involves meeting user needs efficiently with simplicity and elegance, playing a key role as a market differentiator.
Gaurav Rawat
November 14, 2024
User Engagement

Differences and Benefits of Customer Engagement and Retention Strategies

What’s the difference between customer engagement and retention? Learn strategies for both that keep customers engaged and loyal. Find out how!
Gaurav Rawat
October 28, 2024
User Engagement

What’s Digital Customer Journey Stages & Complete Guide

What's a digital customer journey, and why does it matter? Learn how to create a seamless, personalized path that keeps customers coming back for more.
Sakshi Gupta
October 28, 2024
User Engagement

Understanding Hyper Personalization and its Impact on Customer Experience

What is hyper personalization? Learn how real-time data and AI craft tailored customer experiences that enhance loyalty and engagement.
Kanishka Thakur
October 28, 2024
User Engagement

Differences between Customer Engagement and Customer Satisfaction

Struggling with balancing customer engagement and satisfaction? Discover key benefits and tips to boost both with our simple guide. Click to learn more!
Gaurav Rawat
October 28, 2024
Nudges

Calculating Repeat Purchase Rate in E-commerce Apps

Understand calculating Repeat Purchase Rate in ecommerce apps: using the formula (Number of Repeat Customers / Total Customers) x 100.
Gaurav Rawat
October 27, 2024
Nudges

Creating Your App Walkthrough: Steps and Examples

Let’s see how with simple 5 steps, you can make an app walkthrough that will help to boost user retention and loyalty.
Sakshi Gupta
October 27, 2024
User Engagement

Understanding Gen Z Shopping Habits and Future Retail Trends

It has been observed that Gen Z shopping habits are majorly influenced by social media which is about 51%. Let’s dive deep and learn more!
Kanishka Thakur
October 27, 2024
Nudge 2.0 - In-app experiences to activate, retain, & understand users | Product Hunt