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Understanding ‘what is a good churn rate for SaaS companies’, and how to calculate it.

A customer retention model uses data to predict future buyer behaviour and helps create effective retention strategies.

Explore five tactics to reduce customer churn rate, which include realistic expectations, improving onboarding processes, and more.

Learn the key metrics for measuring e-commerce customer retention, including Customer Retention Rate, Purchase Frequency, and Average Order Value.

Explore the importance of customer retention and its impacts on customer satisfaction, cost-effective advertising, and higher profits.

Discover five methods of how to ask users for feedback, including personalised feedback, incentives for feedback, and many others.

Explore seven principles of engaging user experience, including audience understanding, optimisation and more.

Customer engagement analytics is a crucial tool for understanding behaviour and fostering customer loyalty and retention.

Want to improve cohort analysis customer lifetime value? Discover simple steps to calculate and enhance CLV for better retention.

Discover the best UX websites, such as Nykaa and Swiggy, which are known for their intuitive, user-centric design and easy navigation.

How does consumer behaviour shape your marketing strategy? Find ways to optimise your consumer behaviour and marketing strategy for better results.

How to improve Net Promoter Score? Discover simple strategies to boost customer satisfaction and loyalty, and learn actionable tips to enhance NPS.

How is retail consumer behaviour changing? Discover key trends and strategies to adapt your retail business for better customer engagement and success.

How to test user experience? Learn 6 essential steps to conduct UX testing, improve usability, and enhance user satisfaction with no-code solutions.

How can banks increase customer lifetime value? Learn key strategies to boost growth and customer loyalty in banking.

Curious about customer retention KPIs? Discover key metrics like CRR and CLV, why they matter, and how to use them to keep your customers coming back.

Want to know what customer churn rate is and how to calculate it? Learn easy steps, examples, and tips to reduce churn and keep your customers loyal.

How do you keep customers loyal? Discover key questions and best practices for customer retention surveys to gather feedback and boost loyalty.